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Features
Related to Workflow System:
Workflow is the automation of a
business process, in whole or part, during which documents,
information or tasks are passed from one participant* to
another for action, according to a set of Procedural rules.
*participant = resource (human or machine) .
The Key Benefits of Workflow are :
·
Improved
efficiency - automation of many business processes results
in the elimination of
many unnecessary steps .
·
Better
process control - improved management of business processes
achieved through
standardizing working methods and the availability of audit
trails .
·
Improved
customer service - consistency in the processes leads to
greater predictability in
levels of response to customers .
·
Flexibility
- software control over processes enables their re-design in
line with changing
business needs .
·
Business
process improvement - focus on business processes leads to
their streamlining and simplification .
Workflow typically record the processing history, and provide the
opportunity for the users to enter comments.
The history typically includes the date, time, person where each step
was performed, including the disposition of the step—for
example, was the process approved and moved on in the
workflow, or was the work suspended for later processing. If
the work is suspended,
documentation
of why it is suspended is needed.
The automated log of who/how/when the work was processed is a
substantial advantage,
improving
the record of what was done and when, while eliminating the
manual logs that are
often used to find documents and recover from routing errors.
This system offers a wild range of applications, reports &
utilities. Its clever tailoring provides an outstanding
aptitude to enclose and master the control of :
·
The structure and sub-structures of the
organization.
·
A potential
tracking of all types of activities, running tasks
and reporting flows.
·
An
express supervision & follow up at all levels with
respect to each employee (users).
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